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TripVane Support
Need help with TripVane? Start with the answers below or contact us.
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Include your iPhone model, iOS version, TripVane version and a short description of what happened.
Frequently asked questions
Using TripVane
How do I create a trip?
Choose the option to create a new trip, add your first destination, then enter the arrival date and stay duration. Save the trip when you are ready.
How do I add another stop?
“Done” saves the current stop and finishes. “Save & Add Next” continues to another destination.
Why is weather not available yet?
WeatherKit forecasts are available only within Apple's forecast window. A destination date may be too far in the future, or the forecast request may need a network connection.
Does TripVane require location access?
No. Weather works without location. Location is optional and is used for trip-progress features when enabled.
Why didn’t a background update run at an exact time?
iOS schedules background execution based on system conditions. TripVane cannot guarantee an exact refresh or notification time.
How do weather risk alerts work?
TripVane evaluates upcoming itinerary weather for conditions such as heavy rain, snow, thunderstorms, strong wind, heat and cold. These are travel-planning alerts, not a replacement for official emergency services.
What is Daily Trip Brief?
Before an upcoming trip, TripVane can provide a daily local notification summarizing recent weather information, even when no significant forecast change has been detected.
How do Widgets get their weather?
Widgets display cached TripVane data shared on the device. The timing and freshness of updates depend on iOS scheduling.
Can I search for international cities?
Yes. TripVane combines Apple MapKit search with a bundled global city fallback to keep city search useful across regions and network conditions.
Where do completed trips go?
Completed trips move into Trip History, together with saved forecasts, forecast changes and weather-risk history.
Can I delete my data?
Delete trips in the app, or remove locally stored app data by uninstalling TripVane.
Does TripVane upload my trips?
No developer-operated backend receives your trip records.
For details about how TripVane handles data, read the Privacy Policy.